Piano Keys

Testimonials

I did extensive research on the internet, and your name kept coming up under best technicians, brokering services, and appraisals.  I knew you were the one to help me get my grand piano sold.  I can't tell you how much I appreciate your experience, professionalism, and honesty during this process.  It was truly a pleasure working with you!

                                                                                              Debra Bjornard

I can't thank you enough for the work you did on my piano. I have hardly stopped playing since you left! As I posted on my Facebook page earlier today, "I have fallen in love with my piano all over again." I also attached a link to your website on my post in case any of my friends are looking for a qualified piano technician. Thank you again for the work you did. It is appreciated.

Lola Simons 

As a former pianist for the Metropolitan Opera, and currently with the local Orchestra, I've come to appreciate a high level of performance and sound from the pianos I use. This standard of excellence has now been achieved on my Yamaha grand piano at home now that Bruce has taken over its care. His tuning, voicing, and other recommendations have it sounding better than ever!

Mary Jo Gothmann
Master Opera Coach
Principal Organist - Zion Lutheran
Orchestra pianist 

I play professionally, and have had Bruce Genck service my piano for 29 years.  He has extensive knowledge of how a piano works, and has always suggested repairs before they became a bigger problem.  He is reliable, dependable, trustworthy, and very personable.  He has become a special friend to me and to my piano, and it is my privilege to recommend him.

Deloris Flemming

Our Yamaha concert grand piano is the second piano Bruce has rehabilitated for me (the first was a Steinway B). The Yamaha was in poor condition, had experienced limited regular maintenance, and as result was not functioning or sounding the way it should. Bruce completely reconditioned and voiced this piano, and made it play and sound like the $120,000 instrument it is. INCREDIBLE! The double climate control system he installed also makes all the difference as well, keeping the environment inside the piano much more consistent.  Grateful all around!

Joel Bowers
Music Director
Wayzata Free Church

My husband and I live in Washington State, and contacted Bruce after viewing his website during our search for a particular model Steinway grand piano.  We found one in Minneapolis, and wanted a professional opinion on it before investing time and travel to come and see it.  From the very first call, I was impressed with Bruce's professionalism, and sincere desire to help us in this important decision.  He spent a considerable amount of time researching, and actually found a better choice.  I am SO happy I followed his recommendations.  I LOVE my piano!  I can truly say that in our search for just the right piano, Bruce was a very important factor in making it happen. I felt I could trust him completely as his client.  It was so refreshing to find a piano professional that offered the complete package of.....very skilled technician, passionate about his work, and runs a solid business. It was a pleasure working with him!

Marianne Kimball
Washington State

Bruce did an exceptional job voicing our new Boston grand piano. The piano was quite dark and muddy sounding when delivered to me, and now it sounds fabulous! His willingness to work with me (cheerfully) through several sets of voicing adjustments to get the piano 'just the way I want it' was nothing short of exceptional. He spent the time to listen to my specific preferences for the sound and make that come to life in the piano's tone. In this day where service and expertise are frequently in short supply, I was so pleased to have an experience where both were delivered in abundance. I would highly recommend Bruce for this type of work to anyone needing tuning, voicing, or other technical work.

Doug Ness
Composer/Performer/Music Director

Bruce Genck has been the sole piano technician at this large church for over 20 years. During that time he has tuned, maintained, repaired, and overseen a dozen or more pianos in exemplary fashion. Bruce's professionalism and comprehensive care for these instruments compares to that of technicians I have known previously as a pianist in several college/university music departments. His attention to detail and thoroughness in understanding and monitoring unique aspects of each piano in our collection has taken a lot of concern off my shoulders. Bruce's work has always been first rate; he has been available if we needed him in any emergency situation. I have great respect for the fine work ethic and exceptional integrity Bruce Genck has consistently demonstrated in his work over the years.

Mark Madson
Director of Music Ministries
Zion Lutheran Church 

As the proud owner of a Boston grand piano, I wanted only the best certified piano technician around.  Bruce Genck is that person.  He has been servicing my piano for almost 14 years, and because of his thoroughness and experience I could never trust another piano technician.  My piano sounds better today than the day I purchased it because of Bruce's dedication to his craft.

Raenette Nelson

My clients have commented on the wonderful sound of my grand piano since Bruce regulated, voiced and tuned it. The action is smooth and even, and tone consistent from soft to loud making for great recordings.  I never realized how much better my piano could sound with his work!

Michael Jackson
Owner/Engineer
Firefly Recording Studio

I have taught piano for 25 years, and Bruce Genck has tuned the pianos in my studio the entire time. As my business has expanded through the years, Bruce has faithfully been there to give my pianos the best service, and address any problems that have come along. He now cares for my new 150th Anniversary Limited Edition Steinway grand. I would not hesitate to recommend Bruce as a very competent piano technician.

Sandra Hoversten
Piano Instructor

Bruce has been tuning and repairing my piano since I bought it in 1985.  You just don't stick with someone for [30] years unless the service is outstanding.  I've always found him to be very professional, competent, and personable.  I highly recommend you book him for your service.

Susan Maraccini

I first learned about Bruce several years ago through my church, where he did a great job of caring for the pianos there.  As a teacher, my piano gets a lot of hard use, and Bruce has done an excellent job of keeping it in good shape.  Not only is he a fine technician with an exceptional musical ear, but he is proactive in keeping my piano in good working order, having done necessary repairs with excellence and at a reasonable cost.  His integrity is impeccable, which is important to me as I recommend him to others.  It is my pleasure to recommend him to you as well.

Lynne Addison
Piano Instructor


 
  • I play professionally, and have had Bruce Genck service my piano for 29 years.
  • I can truly say that in our search for just the right piano,
    Bruce was a very important factor in making it happen.
    I felt I could trust him completely as his client.
  • I have fallen in love with my piano all over again.
  • His tuning, voicing, and other recommendations have it sounding better than ever!
  • I am amazed at the level of care and timeliness
    with which Bruce responds to those rare emergency calls.
  • The piano was quite dark and muddy sounding
    when delivered to me, and now it sounds fabulous!
  • Bruce's work has always been first rate; he has been available
    if we needed him in any emergency situation.
  • Bruce's work has always been first rate; he has been available
    if we needed him in any emergency situation.
  • Because of his thoroughness and experience,
    I could never trust another piano technician.
  • I never realized how much better my piano could sound with his work!
  • I have taught piano for 25 years, and Bruce Genck
    has tuned the pianos in my studio the entire time.
  • You just don't stick with someone for 30 years
    unless the service is outstanding.
  • As a teacher, my piano gets a lot of hard use, and Bruce
    has done an excellent job of keeping it in good shape.