I did extensive research on the internet, and Bruce's name kept coming up under best technicians, brokering services, and appraisals. Bruce did an outstanding job quickly securing a buyer, taking care of all communications, and completing the deal. He was professional, communicative, trustworthy, and a pleasure to work with. I would recommend Bruce without reservation. "I can't tell you how much I appreciate your experience, professionalism, and honesty during this process."
Bruce did extensive work on a Kawai grand piano I acquired that hadn't had regular service for over a decade. The piano was very out of tune, had a harsh brassy sound, and a heavy uneven touch. Over the course of several sessions Bruce gave my piano a professional cleaning, complete regulation, tunings, voicing, improved the touch weight, and installed a climate control system. Bruce worked with me to bring out the best in this piano, and resolve irregularities that made it difficult to play. His experience, and workmanship has made my piano play and sound like an instrument above its class.
Bruce did an exceptional job voicing our new Boston grand piano. The piano was quite dark and muddy sounding when delivered to me, and now it sounds fabulous! His willingness to work with me (cheerfully) through several sets of voicing adjustments to get the piano 'just the way I want it' was nothing short of exceptional. He spent the time to listen to my specific preferences for the sound and make that come to life in the piano's tone. In this day where service and expertise are frequently in short supply, I was so pleased to have an experience where both were delivered in abundance. I would highly recommend Bruce for this type of work to anyone needing tuning, voicing, or other technical work.